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What is GoldClub Direct?
GoldClub Direct is a membership precious metals retailer club, striving to bring our members the lowest possible prices on authentic and brand-recognized precious metals and associated merchandise.
SECURED
Inventory
100+
Products
5 Star
Customer Care
15%
Avg Saved vs. Competition
While we do not have a physical storefront, GoldClub Direct provides a diverse selection of products along with the convenience of fast shipping and GoldClub member-exclusive services. Our goal is to make the shopping and buying experience as pleasurable as possible. Instead of bombarding potential customers and club members with a dizzying amount of product and information, our simple philosophy is to keep costs down and pass the savings on to our club members. With a growing membership base, unmatched buying power, industry-leading partnerships, and our continued goal of efficiency, we promise the best possible prices for our club members. Additionally, GoldClub Direct has secured industry titans as partners in inventory control and fulfillment. While we are a relatively new online presence, our team combines for over 100 year’s worth of experience.
GoldClub Direct is committed to quality. Our product managers ensure that we carefully select products based on brand, price, features, and most importantly, quality. As a result, GoldClub Direct’s warehouses carry fewer products or SKUs (stock keeping units), compared to the 50,000+ found at most retailers. From every level of the Staff at GoldClub Direct, be it the management team or warehouse floor staff, the entire team is driven by the goal to constantly exceed club member expectations.
How GoldClub Direct’s order availability status works:
GoldClub Direct has 3 different product availability statuses: out-of-stock, in-stock, and preorder. Out-of-stock products are unable to be ordered. In-stock products are available to be ordered and will be shipped upon cleared payment. Preorder products are also available to be ordered but will not be able to ship until a later date. Preorder products will display an estimated shipping date to indicate when the product will be available to ship. When a customer includes an in-stock item and a preorder item in their order, the entire order will not ship until the preorder item is available to ship. For example, if an order includes an in-stock Gold Eagle and a preordered Gold Maple Leaf that is available in two weeks, both the Gold Eagle and Gold Maple Leaf would not ship for two weeks. These products will be paid for and prices locked in at the time of ordering. For customers wanting to get their products as quickly as possible, GoldClub Direct recommends creating separate orders for in-stock and preorder items. These products will ship separately, allowing the customer to receive the in-stock product immediately. For any other questions about the ordering process, contact GoldClub Direct through live chat, phone, or email.
GoldClub Direct support specialists are available at 1-800-700-4715 and [email protected]